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Has COVID-19 affected European shopping habits?

We decided to check this together with other EVO* Group companies and the Visa brand. We wanted to find out how COVID-19 has affected the shopping habits and payment behaviour of European residents. An international study on a group of over 3,500 respondents was conducted by ARC Rynek i Opinia, a research agency.

What are the post-pandemic shopping habits of Europeans?

Experiences surrounding the COVID-19 pandemic have made Europeans more inclined to pay using cashless methods, as confirmed by up to 80 percent of the respondents. The data also shows that Europeans are looking forward to the lifting of COVID restrictions in order to travel more and meet in larger groups of friends.

* eService (Poland, Slovakia, Hungary), BOIPA (Ireland), REVO and MMB Platební Služby (Czech Republic), EVO (Germany and the United Kingdom)

Europeans more inclined to pay electronically. They are eagerly awaiting the end of the pandemic.

Experiences surrounding the COVID-19 pandemic have made Europeans more inclined to pay electronically. This is confirmed by almost 80% of the participants in the study "Has COVID-19 affected European shopping habits?", commissioned by EVO Group companies in 7 European countries, in which they operate, including Poland. Visa became a partner of the study, inter alia, in Poland. It was carried out by ARC Rynek i Opinia research institute.

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