eService management board during the interview

Management and company structure

Joanna Seklecka eService President

"Being the best payment processor in the world seems like so ambitious of a goal that it could end up only as another advertising slogan. However, looking back at our achievements, I am convinced that it’s well within our reach, just like everything we’ve managed to do so far. And there are numerous facts to back up that statement.
We are the largest settlement agent in Central and Eastern Europe, processing hundreds of billions zlotys’ worth of payments every year. Our payment services are available in stores, on the Internet and in mobile apps both in the EU and beyond. We boast a portfolio of payment services and
eCommerce/mCommerce solutions made to meet the expectations of every business
owner — including both store owners and service providers, regardless of their scope and branch. Pursuing tradition and innovations and basing on responsibility and trust from the hundreds of thousands of our clients, we have become the biggest and the most popular electronic payment service provider in the region… And also a respected employer in the IT sector.
I am proud of the people standing behind our company.
I am also proud of our values and experience in the field of payment processing.
It brings me great joy that our diverse team of specialists is capable of creating and improving on ground-breaking services for our future and present business partners. This is our common contribution to building a digital society fit for our century."

Joanna Seklecka

eService President

Joanna Seklecka is a graduate of the Warsaw School of Economics and PhD studies in Management. She completed the elite Stanford Executive Program, run by the Stanford University Graduate School of Business.

She gained her first professional experience in the gaming, consulting and auditing industries. Her career in eService began in 2004 as Director of Finance and Accounting Department. After seven years she became Vice President of the Management Board of eService S.A., which belongs to PKO Bank Polski Capital Group. There she was responsible for the business and financial aspects of the Company's operations, and in 2014, coordinated its transformation and entry into the NASDAQ-listed, international EVO Payments Group. She became General Manager there and in October 2017 was subsequently appointed CEO of eService Sp. z o.o., where she has been responsible for the entire CEE area of the Group. She successfully continues her mission as President of the Management Board after incorporation of eService into the structures of the industry-leading payment technology company – the Global Payments Inc. Group (NYSE:GPN).

Joanna Seklecka's expertise and experience have also been recognized by the members of the Acquirers' Committee (KAR) who, in January 2020, unanimously elected her as chair of KAR to extend her term of office in early 2023.

She is one of the most famous women in the world of cashless payments in Poland, but not only. She has won numerous awards and distinctions, key of which include: The Most Influential Woman in the Polish Payments Industry in 2020 and 2021, as well as The Most Influential Woman in Poland, according to Home&Market monthly magazine. In December 2023, she was awarded another important title: "Ambassador of the Electronic Economy" by the Program Council of the Congress of the Electronic Economy.


Supervisory Board

Nick Corrigan

Chairman of the Supervisory Board

David Green

Member of the Supervisory Board

Ciara Donlevy

Member of the Supervisory Board

Justyna Przekopiak

Member of the Supervisory Board

Paweł Placzke

Member of the Supervisory Board

Sergiusz Kielian

Member of the Supervisory Board

Piotr Nowosielski

Member of the Supervisory Board

Organizational structure of the Company

The eService structure consists of specialized units which offer professional support to the Company’s Management Board. This is where plans and strategies impacting all aspects of the Company’s operations are created.   

Business Department

Sales and Customers Relations Departament

The Business Department is responsible for the ongoing cooperation with Clients and coordination of new projects. On the basis of Client requirements and/or own analyses the Department develops and optimizes the products and services offered by eService.


Department of Finance

The Finance and Accounting Department is responsible for ensuring company’s liquidity, preparing and controlling company’s budget as well as delivering tax and statutory reporting. Within the competence of Department remains also financial settlement with Merchants and payment organizations in terms of domestic payment as well as international business support.

departament it

Department of IT in Europe

The Technology and New Implementations Department is responsible for implementing modern information and telecommunication technologies. Its duties include supervision over the proper operation of the technical infrastructure and ensuring data and systems security.


Operations Department

The Operations Department is responsible for wide-ranging Client service involving technical support, consulting, complaint handling and current queries.

Apart from the four departments mentioned above the Company Structure includes units directly subordinate to the Management Board, such as the Project Managment Office, the Strategy and Products Development Office, the Communiction Office, the Payment Organizations Unit, the Legal Assistance Unit, the Health and Safety Specialist, the Risk and Security Management Team and the Internal Controller.

Meet eService


Customer area




Terminal services