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Frequently asked questions

The FAQ list has been created on the basis of your suggestions and the most frequently asked questions received by the eService Merchant Service Centre.

Thank you for all the information that helps us update the list. We hope that through these efforts we will be able to respond to your needs and questions even quicker.

To facilitate access to the most frequently asked questions and answers, the contents of this section are divided into following categories:

HOW TO USE POS TERMINAL – issues related to the difficulties that may arise in POS terminal operation (such as device restart or end-of-day closing).

COLLABORATION WITH ESERVICE – answers to questions concerning day-to-day collaboration with eService as regards POS terminals.